Privacy Policy

In one paragraph: ROADTRUTH reads vehicle data from telematics accounts your fleet authorizes. It uses that data only to compute vehicle health scores and maintenance predictions for that fleet. It never receives driver health data, never sells data, keeps each fleet's data separate from every other fleet's, and deletes it when you disconnect and ask us to.

1. What we collect

When a fleet connects a telematics account (Motive, Samsara, Geotab or another provider) through our authorization flow, gives us a read-only API token, or creates a read-only Geotab service user for us, we receive:

• Vehicle roster: unit identifiers, make, model and year, and VIN where provided.
• Vehicle telemetry: engine vital signs such as coolant temperature, battery voltage, odometer and engine hours, and vehicle location as reported by the telematics device.
• Fault and diagnostic codes reported by the vehicle.
• Service records the fleet or its shops submit to us, including through our WhatsApp intake.
• Driver identifiers that the telematics account links to a vehicle (for example a driver ID or name), used only to label the vehicle's current assignment.
• Account information: fleet name, contact details, and the logins and office PINs of authorized staff.
• Billing information for paid plans, handled by our payment processor. We do not store card numbers.

All telematics access is read-only.

2. What we do not collect

• No driver health information. Driver health services are offered by a separate product (ROADWORTHY, by DoktorConnect) under separate accounts, consent and privacy policy. If a driver chooses to pair ROADWORTHY with a vehicle on your fleet, ROADTRUTH shows that vehicle's driver readiness band (for example "ready", "check in" or "rest"), and nothing else. No reading, diagnosis or other health detail ever reaches ROADTRUTH.
• No driver behavior scoring, in-cab camera footage or message content.

3. How we use it

Only to provide the Service to the fleet that owns the data: computing Vehicle Health Scores, generating and tracking maintenance predictions, sending the alerts the fleet has configured, billing, support, security, and validation reports for that fleet. We publish aggregate, de-identified statistics (for example our prediction precision) that never identify a fleet, vehicle or person.

4. What we never do

• We never sell your data.
• We never share one fleet's data with another fleet.
• We never provide data to insurers, employers or any other third party except as the law requires or at the fleet's own written direction.

5. Service providers

Supabase (database), Netlify (hosting and server functions), Anthropic (AI analysis of vehicle cases; vehicle data only), Meta's WhatsApp Business Platform (service-record intake and alerts), Stripe (card payments in the US) and Paystack (card payments in Nigeria). The payment processors keep your card; we keep only a token, the card brand and its last four digits. Each receives only what its function needs, under a contract.

6. Storage and security

Data is stored in the United States, encrypted in transit and at rest. Telematics credentials and tokens are held on our servers only and never sent to the browser. Each fleet's data is reachable only by that fleet's authorized users, enforced on our servers and in the database. Authorization flows use signed, expiring state tokens.

7. Retention and deletion

We keep fleet data while the account is active. Raw telemetry is kept for 13 months and then summarized by day. Predictions and their outcomes are kept so that our published record stays accurate. To disconnect, revoke access in your telematics account or email us. On written request, we delete the fleet's stored data within 30 days, except records the law requires us to keep and de-identified prediction statistics.

8. Your rights

Fleets may ask for a copy, correction or deletion of their data at any time. If you are a driver or other individual whose information is in a connected fleet's data, we process it on the fleet's behalf: please contact your fleet, or contact us and we will pass your request on and help them respond. California residents and residents of other states with privacy laws may have additional rights to know, correct and delete; we honor them through the fleet as its service provider.

9. Changes and contact

We will post any changes on this page with a new effective date, and email paying customers about material changes. Questions or requests: joseph@josmolgroup.com · +1 915-478-8807.